**Mumbai: HDFC Bank Issues Clarification After Viral Audio of Woman Abusing CRPF Jawan Sparks Outrage**
A viral audio clip featuring a woman allegedly abusing a CRPF jawan during a loan-related phone call has triggered widespread outrage on social media. In response, HDFC Bank issued a clarification on Friday, stating that the woman heard in the recording was wrongly identified as one of its employees. The bank emphasized that such behavior is unacceptable and does not represent its values.
### Controversy Over Viral Audio Clip
The controversy began when the audio clip circulated widely online, with several users claiming that the woman, identified as a banker, worked for HDFC Bank. In the recording, the woman can be heard mocking the soldier’s profession and using abusive language during what appeared to be a dispute over loan disbursement.
### HDFC Bank Responds
HDFC Bank quickly addressed the situation with a public statement posted on X, saying:
*”This is with reference to an audio clip circulating on social and online media, where a lady is heard speaking disrespectfully to a CRPF personnel. Multiple posts have incorrectly identified her as an employee of HDFC Bank. We would like to clarify that this individual is not an employee of HDFC Bank. The conduct heard in the clip is neither acceptable nor does it reflect our values as an organisation.”*
### Details From the Viral Audio
The audio revealed deeply derogatory remarks directed at the CRPF jawan. The woman allegedly insulted the soldier by calling him “uneducated” and mocking his service. She further claimed that his financial struggles were a reflection of his poor background. At one point, she reportedly said, *“You are uneducated, that’s why you have been sent to the border. That’s why your children are born disabled.”*
She also belittled the jawan for living on loans, derided his service to the nation, and provocatively dared him to take any action against her, boasting about her own links to an Armed Forces family.
### Public Reaction and Next Steps
The harsh language sparked sharp criticism from netizens, who demanded strict action against the woman and called on the bank to clarify the situation. While the identity of the soldier has not been disclosed, authorities are investigating the origin of the call and whether the woman is affiliated with any financial institution.
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https://www.freepressjournal.in/mumbai/not-our-employee-hdfc-bank-on-viral-audio-of-woman-abusing-crpf-jawan-for-loan-recovery