New Delhi: Indian airline Akasa Air on Tuesday informed passengers that its systems are currently facing technical issues, causing some of its online services to be temporarily unavailable.
In an announcement posted on the social media platform X, the airline stated that services such as booking, check-in, and managing bookings may not be accessible at the moment. “Our systems are currently experiencing intermittent issues and some of our online services, including booking, check-in and manage booking services, may be temporarily unavailable,” Akasa Air said.
The airline reassured customers that its teams are actively working with service providers to resolve the problem as soon as possible. “We sincerely regret the inconvenience caused and want to assure you that our teams are working with our service provider to resolve the same at the earliest,” the statement added.
Passengers with immediate travel plans have been advised to reach the airport early and complete their check-in process at the airline’s counters. “Passengers with immediate travel plans are requested to reach the airport early to check-in at our counters,” Akasa Air emphasized.
For any assistance, the airline has shared its 24×7 Akasa Care Centre helpline number: +91 9606 112131. “For any assistance, please contact our 24×7 Akasa Care Centre on +91 9606 112131 and our team will be happy to assist you,” the airline confirmed.
This system issue comes just a day after Akasa Air had warned passengers about possible flight delays caused by heavy rainfall in Mumbai, Kolkata, and Pune. “Due to heavy rainfall in certain parts of Mumbai, Kolkata, and Pune, we anticipate slow-moving traffic and congestion on roads leading to the airport,” the airline had posted on X.
On Monday, Akasa Air advised travelers to factor in additional travel time due to expected traffic congestion around these airports. “We realise that this may inconvenience your travel plans and seek your understanding,” the airline had said in its earlier update.
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