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Delta CEO Ed Bastian says one key to building customer loyalty is ‘obsessing’ over your own staff

Power Returns to Most of San Francisco After Widespread Outage 21/12/2025

The hourslong outage affected nearly a third of the city and forced the closure of transit stations. Service was restored for many customers late Saturday.

Alessandro Marazzi Sassoon

My Oldest Old Friend 21/12/2025

She was a great-grandmother, and I was a millennial. We could have talked forever.

Rachel Feintzeig

Long Before Bondi Massacre, Australian Jews Lived With a Sense of Peril 21/12/2025

Armed guards, bollards and secretive precautions became part of life amid antisemitic attacks and blurred lines between anger at Israel and hatred of Jews.

Victoria Kim and Matthew Abbott

A Neighborhood in India Fears Being Blamed for a Distant Atrocity 21/12/2025

The attacker killed at last week’s Hanukkah celebration in Australia came from a Muslim area whose residents have long gone abroad to seek better lives.

Pragati K.B.

U.S. Coast Guard Boards Tanker Carrying Venezuelan Oil 21/12/2025

Kristi Noem, the homeland security secretary, said a vessel had been “apprehended.” It was the second action this month against a tanker carrying Venezuelan oil.

Nicholas Nehamas, Anatoly Kurmanaev and Christiaan Triebert

6 Takeaways From the First Batch of the Epstein Files 21/12/2025

Many of the Justice Department documents were heavily redacted, and President Trump’s name was rarely mentioned. The White House also sought to make political hay of the release of photos of Bill Clinton.

Alan Feuer

How Venezuela Went From U.S. Ally to Trump Target 21/12/2025

Closely tied to Washington during much of the Cold War, Venezuela has gone through political upheavals over the years that now make it a major enemy in the eyes of the Trump administration.

Michael Crowley

Turning Point’s Annual Gathering Turns Into a Gripefest 21/12/2025

At AmericaFest, conservative leaders insulted one another, revealing serious rifts over conspiracy theories, antisemitism and who belongs in America.

Richard Fausset and Ken Bensinger

Epstein Files Photos Disappear From Government Website, Including One of Trump 20/12/2025

A total of 16 photos were taken down at some point on Saturday from the website that the Justice Department created. One featured an open drawer containing other photos, including at least one of President Trump.

Alan Feuer, David Enrich and Dylan Freedman

Epstein and Maxwell Grand Jury Records Are Released 20/12/2025

The transcripts and photos were part of Department of Justice files arising from investigations into the disgraced financier and his former girlfriend.

Benjamin Weiser

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Delta CEO Ed Bastian says one key to building customer loyalty is ‘obsessing’ over your own staff